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Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.

On successful completion of your RCG course, Liquor & Gaming NSW (L&GNSW) will send you the link and log-in details to complete the mandatory L&GNSW online RCG assessment. The online assessment comprises of 30 multiple choice, True/False and scenario-based questions. You need to score 100% to pass and have unlimited attempts to pass. The assessment is expected to take 20 minutes to complete. On passing the assessment L&GNSW will email you an RCG interim certificate. The interim certificate is valid for 90 days and allows you to work immediately.

Unit of Competency

SITHGAM022 Provide responsible gambling services

Duration

1 day class with assessment.

Delivery

Face to face with assessment.

Minimum attendance hours are required in accordance with Liquor and Gaming NSW requirements.

Limited positions are available.

Fees

This training is subsidised by the NSW Government. Eligibility criteria apply.

Prerequisites

There are no prerequisites to enrol in this course.

Pathway

This unit may be used as credit transfer, on successful completion, to other qualifications in the hospitality and other training packages.  

Already have an RCG Competency card?

If you hold a current or recently expired competency card or an interim certificate issued within the last five years, visit the to complete an online renewal before your card’s expiry date. If your competency card has expired by more than 28 days, you are required to complete a new course, so this course is suitable for you. If you are unsure, please contact us for further information.

Not sure what type of training you need?

The can assist you in deciding the type of training you may need for your circumstances.

¹ú²ú»ÆƬ is approved to provide RCG courses in NSW on behalf of Liquor and Gaming NSW.

How to Enrol

Enquire now or call 02 4925 4200 to speak to someone who can guide you through the requirements of the course. Or Enrol Now if a class is listed below at one of our many locations.

Training Locations

Bellevue Hotel

23 Manning Street, Tuncurry 2428

Jesmond Bowling Club

48 Mordue Parade, Jesmond NSW 2299.

There are currently no classes scheduled for this campus please call 02 4925 4200 for further information and details of when the next class will be available

Raymond Terrace Bowling Club

2 Jacaranda Ave, Raymond Terrace

• To enrol in the class commencing Thursday 3 July 2025, 
• To enrol in the class commencing Thursday 25 September 2025, 
• To enrol in the class commencing Thursday 13 November 2025, 

Lowlands Bowling Club

98A Dawson Street, Cooks Hill.

There are currently no classes scheduled at this location. Please press the enquire now button or call 02 4925 4200 to enquire about future classes at this location.

Club Forster

19 Strand Street, Forster.

There are currently no classes scheduled at this location. Please press the enquire now button or call 02 4925 4200 to enquire about future classes at this location.

Club West

116 Edinburgh Drive, Taree NSW 2430.

There are currently no classes scheduled at this location. Please press the enquire now button or call 02 4925 4200 to enquire about future classes at this location.